FAQ

Questions, answered

If you don't find what you need here, drop us a line.

What does TRIXA do?

We build data-driven e-commerce, payment, and education products for the East African market. Our platforms include Trixa Store, Trixa Pay (Malipo), Trixa Compose, and Weledi Academy.

Which payment methods does Trixa Pay support?

M-Pesa, Airtel Money, Tigo Pesa, Mixx By Yas, AzamPay, VISA/Mastercard, and bank transfers.

How do I sign up as a merchant on Trixa Store?

Visit biashara.tz and create an account, or contact us for guided onboarding.

Are Weledi Academy courses recorded or live?

One-on-one live sessions with a working engineer or data scientist. Customizable to your level and goals.

Do you offer custom development services?

Yes we work with select clients on custom integrations, internal tools, and bespoke commerce solutions. Reach out via the contact page.

Where are you based?

Headquartered in Dar es Salaam, Tanzania, serving merchants and learners across East Africa.

Is there a free plan?

Yes the Starter plan is free forever. See pricing for details.

How do I report a bug or request a feature?

Email contact@trixa.net or open an issue on our GitHub.